Set up your services

Follow these steps to add new or edit existing services:

Mobile App Instructions

(scroll down for desktop/tablet)

  1. Launch the Bookedin mobile app (iOS or Android)
  2. In the bottom menu, tap Settings > Services
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  3. Now tap Add a service or tap an existing service to edit

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  4. Now edit your service information! We recommend that you write a compelling description and include as much detail as possible. For a full explanation of all settings, scroll to the bottom of this page. 

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Desktop & Tablet Instructions

  1. Log in to Bookedin 
  2. In the top menu, go to Settings > Services 

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  3. Click Add New Service, or Edit beside any existing service.
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  4. You'll now see the service edit screen, where you can customize all of the settings! 

All of the Settings Explained: 

Service Name: Required. This will display on your public Online Booking Page.

Description: Optional. This will also display on your public Online Booking Page. Write a few sentences about your service, and everything that's included. 

Category: Optional. This will help to organize your services on your public Online Booking Page.

Duration: Required. Can be 5 minutes to 1440 minutes (24 hours)

Price: Optional, but required if you choose to collect online payments for this service.

Available for online booking: Lets you hide or display the service on your public online booking page. Handy for seasonal services, or services you prefer to book yourself via the private scheduler. 

Break Time: Optional. Handy for travel time, clean up or preparing for the next appointment. Adds X minutes to the service duration.

Lead Time: Default is 60 minutes. Make this 0 minutes if you are OK with accepting last minute bookings. Make this longer, (ex. 540 min) if you prefer clients to book in advance.

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Available Calendars: Make sure to check or un-check your calendars based on the service. 

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Service Hours: Service Hours let you decide exactly which days and times a service can be booked. This setting can only be configured in the Bookedin web app. 

Add-ons: Add-ons service is a Pro Bookedin feature that helps you upsell and offer extra services or products on any appointment. 

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Payments: Adds online payment collection to this service. There are two different types of payments: required up-front payments, or a pay later option called "Request payment after booking is made". For this, your clients will see a green "Pay now" button after they book, in their confirmation email, and in the reminder email. Learn more about setting up online payments

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Video Conferencing: Let's you add a Zoom (or other) video conferencing link so clients can easily join for virtual appointments. Click here for a full tutorial on video conferencing.

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