BookedIN Online Scheduling Software - Frequently Asked Questions

Learn how to use the private scheduler

Your private BookedIN Appointment Management calendar can only be viewed by you or your staff when they sign in to BookedIN.

The public view looks like this and displays your public services and available booking times. Clients can not see your private scheduler.

How to Use The BookedIN Private Scheduler

View Your Calendars

  • Your calendar will always have at least one calendar
  • If you have more than one calendar, the calendar names appear in the top-left (colored buttons)
  • Click on names to view their appointments or change availability
  • Click the '>>' button to view appointments for all Calendars combined

View, Edit or Create New Appointments

  • When someone books an appointment via your public Online Booking Page, their appointment will automatically appear in your private scheduler. 
  • You can also book appointments for clients in this view
  • Appointments are color-coded by Calendar

  • Create new appointments by clicking anywhere on the calendar or the "Book Appointment" button
  • Mark existing appointments as confirmed 
  • Reschedule appointments to a new time (sends client an email)
  • Cancel appointments (sends client an email) 
  • Mark past appointments as "no-show"
  • Add notes to appointments 

View Dates

  • View the current day by clicking Today
  • Move through days, weeks or months by using the < or > buttons
  • Select specific dates into the future by clicking the calendar icon

Day/Week/Month View

  • Display your calendar by day, week, month, or if you have multiple calendars: Split

Change Hours

  • Hit the Change Hours button to change availability for single days or recurring. Single days: hit Change Hours then tap or click on the calendar to block off hours, opening up hours, or mark a "Day Off" for holidays or sick days.

    Recurring: Change availability for all weeks going forward. Hit Change Hours then Change Recurring Hours, then adjust your timeslots for each day of the week.
     

View What's Coming Up Today

  • Coming Up Today: shows today's remaining appointments in chronological order according to the start time.
  • Tap or click on each appointment to get full details

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