Switch to Bookedin from Timely

Timely's reporting tools make it easy to pull your data — and our team makes it easy to bring it all into Bookedin. Here's where to start.

What you'll need

• An active Bookedin account. Don't have one yet? Start your free trial.
• Access to your Timely account (owner or admin level).
• Your export files saved in CSV format.

Follow these steps

Step 1: Export your client list from Timely

1. Open the Timely app and go to the Reports section.
2. Select Customer List under the Customers section.
3. Make sure the filters are set to capture the data you need.
4. Click CSV to download and save the file to your device.

Step 2: Export your booking history from Timely

1. Go to the Reports section and select Appointment Schedule.
2. Use the filter at the top to set your desired date range, including all past and future bookings.
3. Click View Report to generate the data.
4. Click CSV to download and save the file to your device.

Step 3: Export your services from Timely

Timely doesn't have a self-serve export for services. Include your Timely booking page URL in the email you send to Bookedin (see Step 5) and our team will pull your service information from there.

Step 4: Export your staff members from Timely

Timely doesn't have a bulk export for staff members. Instead, include the following information for each team member directly in the email you send to Bookedin (see Step 5):

• Full name
• Email address

Step 5: Send your files to Bookedin

Email your exported files to support@bookedin.com from the email address associated with your Bookedin account. Include your Timely booking page URL and any staff member details in the body of the email.

Our team will take it from there and follow up within approximately 1–2 business days if they have any questions.

Tip: While you wait, set your calendars to private so no new online bookings come in during the transition. Also disable reminders and follow-up emails to avoid clients receiving duplicates. See Import your data from another provider for step-by-step instructions.

You're all set. Once you hear back from our team confirming the import is complete, you can go live and start taking bookings.