Switch to Bookedin from Fresha

Fresha makes it easy to export your data — and our team makes it easy to bring it all into Bookedin. Here's how to get started.

What you'll need

• An active Bookedin account. Don't have one yet? Start your free trial.
• Access to your Fresha account (owner or admin level).
• Your export files saved in CSV format.

Follow these steps

Step 1: Export your client list from Fresha

1. Log in to your Fresha account and open your client list.
2. Click Options then select Export as CSV.

Step 2: Export your booking history from Fresha

1. In your Fresha account, go to Sales > Appointments.
2. Select the date range you want to export.
3. Click Export then select CSV.

Step 3: Export your services from Fresha

1. In your Fresha account, open your service catalogue.
2. Click Options then select Download CSV.

Step 4: Export your staff members from Fresha

Fresha doesn't have a bulk export for staff members. Instead, include the following information for each team member directly in the email you send to Bookedin (see Step 5):

• Full name
• Email address

Step 5: Send your files to Bookedin

Email your exported files to support@bookedin.com from the email address associated with your Bookedin account. Include any staff member details in the body of the email.

Our team will take it from there and follow up within approximately 1–2 business days if they have any questions.

Tip: While you wait, set your calendars to private so no new online bookings come in during the transition. Also disable reminders and follow-up emails to avoid clients receiving duplicates. See Import your data from another provider for step-by-step instructions.

You're all set. Once you hear back from our team confirming the import is complete, you can go live and start taking bookings.