How do I turn off Two-Step Verification?
Two-Step Verification is a very important security feature designed to protect your Bookedin account and your private client list & data.
This feature is "on" by default in your account. However, it is possible to turn it off. We don't recommend this, because without the two-step verification, anyone with access to your password can login to your account.
If you understand the risk, here are the steps to turn off two-step verification:
Mobile app instructions:
- Launch the Bookedin mobile app (Android or iOS)
- Go to Settings > My Account
- Disable the green toggle: "Turn on two-step verification"
- You'll now see a warning prompt, "Are you sure?"
- Click "Turn it off"
- Click "Done - confirm changes" to save
Website Instructions:
- Log in to Bookedin web
- Go to Account > My Info (top-right menu)
- Uncheck the feature: "Turn on two-step verification"
- You'll now see a warning prompt, "Are you sure?"
- Click "Turn it off"
- Click "Save Changes"
Having trouble finding the 6-digit code?
- Check your email spam/junk folder (the email you use to login to Bookedin)
- Contact our support team
- If you can't find the 6-digit code in your email, it could be because you are sharing a login with your team. We strongly recommend you create a unique login for each team member. It's FREE to do and more secure! Click here to learn how.
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