BookedIN Online Scheduling Software - Frequently Asked Questions

Add or edit calendars

With BookedIN your clients can book appointments online based on your availability. This is controlled by your calendar settings. If you're a solo operation, you'll have just 1 calendar. If you have a team, each staff will need their own calendar. 

Note: Your number of calendars will determine your billing plan

Follow these steps to add calendars or edit them: 

MOBILE APP INSTRUCTIONS

(scroll down for desktop/tablet instructions) 

  1. Launch the BookedIN mobile app, then tap the Settings menu
    online_appointment_booking_service_setup_0.PNG
  2. Now tap Calendars
    best_online_booking_app.PNG
  3. Now tap to edit an existing calendar or add a new one
    best_online_booking_app2.PNG
  4. Now add or edit your staff calendar information! Scroll down for a detailed explanation of all settings. 
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DESKTOP & TABLET INSTRUCTIONS

  1. Log in to BookedIN
  2. In the top menu, go to Settings > Calendars
    appointment_scheduling_settings_calendar_menu_in_bookedin.png
  3. Click Add New Calendar or click on any existing service to edit 
    add_new_staff_calendars_to_online_booking_bookedin.png
  4. Now fill in your calendar details. An explanation of all settings is listed below. 
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EXPLANATION OF ALL CALENDAR SETTINGS: 

  1. Full Name: This could be a person's name, the name of a room, or a piece of equipment. This is displayed on your public Online Booking Page
  2. Calendar Color: Set automatically, or choose a color (appears on private scheduler only) 
  3. Short Name: Appears on your private scheduler only
  4. Notification Email: Where booking and cancellation notification emails get sent 
  5. Make Public: Makes the calendar public on your Online Booking Page or private 
  6. Booking Interval: This controls how the spacing of appointments on your public online booking page. Ex: A 60min interval means people can choose bookings at 6:00, 7:00, 8:00, etc. 
  7. Recurring Hours: These are the recurring business hours available every week. Note: one-time-only availability changes are made on your calendar.
  8. Available Services: Check or uncheck services based on the calendar.
  9. Advanced Options > Lead Time: This is the minimum amount of notice you need prior to someone making a new booking. Helpful to prevent or allow last minute bookings.
  10. Advanced Options > Booking Limit: Cuts off bookings at a certain date in the future. 

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