BookedIN Online Scheduling Software - Frequently Asked Questions

Edit text reminder settings

  1. Sign in to bookedIN website (settings can only be adjusted via web sign in, not mobile app) 
  2. Go to Settings > Email/Text Reminders (top menu)
  3. Turn on or off text reminders using the check boxes (they are on by default)
    turn_on_and_configure_text_message_sms_reminders_for_appointment_scheduling.png
  4. Adjust the "days prior" day using the drop down. Default is 2 days, but you can set it to be anywhere from 2-14 days before the appointment day. Note: the "hours prior" text reminder timing can't be adjusted. Our system sends it out automatically a set number of hours before their appointment, depending on the time of day it starts. 
  5. Turn on/off client ability to cancel. Adjust your cancellation policy. 
    set_cancellation_policy_for_text_reminders.png
  6. Click SAVE

 

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