BookedIN Online Scheduling Software - Frequently Asked Questions

Edit text reminder settings

  1. Sign in to BookedIN website (settings can only be adjusted via web, not mobile app) 
  2. Go to Settings > Email/Text Reminders (top menu)
  3. Turn on or off text reminders using the check boxes (they are on by default)
  4. Adjust the "days prior" day using the drop down. Default is 2 days, but you can set it to be anywhere from 2-14 days before the appointment day.
  5. Note: the "hours prior" text reminder timing can't be adjusted. Our system sends it out automatically based on a set number of hours before their appointment, depending on the time of day it starts. 
  6. Turn on/off client ability to cancel. Adjust your cancellation policy. 
  7. Click SAVE