Understanding User Logins

When you invite staff to log in to Bookedin, you choose what they can see and do. This keeps you in control — even when your team is running the show.

Why It Matters

  • Protect your settings — staff can't accidentally change your hours, services, or integrations.
  • Limit access to client info — you decide who can see or export your client list.
  • Prevent mistakes — control who can delete clients, issue refunds, or change settings.
  • Grow access over time — start new hires small, upgrade them as trust is earned.

The Five Staff Security Roles


👁️ Viewer

Can log in and view assigned calendars. No changes. 

Best for: Someone who needs to check the schedule but shouldn't touch anything.


✂️ Staff

Everything a Viewer can do, plus:

  • Manage bookings
  • Add and edit clients
  • Send payment requests
  • Access all, or just specific calendars
  • Change hours (optional)
  • Access the full client list (optional)

Best for: Your day-to-day team — barbers, artists, stylists. The right starting point for most new hires.


🗂️ Manager

Everything a Staff member can do, plus:

  • View and manage all calendars
  • Delete clients
  • Export the client list (optional)
  • Issue refunds
  • Change day-to-day settings

Best for: A senior team member or floor manager who keeps things running when you're not around.


🔧 Administrator

Everything a Manager can do, plus:

  • Manage staff user logins
  • Change business settings
  • Connect payment accounts
  • Access integrations

Best for: A trusted partner or senior manager who helps run the whole operation. The only thing they can't touch is billing.


👑 Owner

Full control — including billing. There's only one Owner per account (the person who signed up).


Quick Comparison

  Viewer Staff Manager Admin Owner
View assigned calendars
Manage bookings  
Add / edit clients  
Send payment requests  
Access all calendars    
Delete clients    
Issue refunds    
Change day-to-day settings    
Manage staff user logins      
Business settings & integrations      
Billing        

Ready to Invite Your Staff?

👉 How to invite staff to log in to Bookedin

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