Understanding User Logins
When you invite staff to log in to Bookedin, you choose what they can see and do. This keeps you in control — even when your team is running the show.
Why It Matters
- Protect your settings — staff can't accidentally change your hours, services, or integrations.
- Limit access to client info — you decide who can see or export your client list.
- Prevent mistakes — control who can delete clients, issue refunds, or change settings.
- Grow access over time — start new hires small, upgrade them as trust is earned.
The Five Staff Security Roles
👁️ Viewer
Can log in and view assigned calendars. No changes.
Best for: Someone who needs to check the schedule but shouldn't touch anything.
✂️ Staff
Everything a Viewer can do, plus:
- Manage bookings
- Add and edit clients
- Send payment requests
- Access all, or just specific calendars
- Change hours (optional)
- Access the full client list (optional)
Best for: Your day-to-day team — barbers, artists, stylists. The right starting point for most new hires.
🗂️ Manager
Everything a Staff member can do, plus:
- View and manage all calendars
- Delete clients
- Export the client list (optional)
- Issue refunds
- Change day-to-day settings
Best for: A senior team member or floor manager who keeps things running when you're not around.
🔧 Administrator
Everything a Manager can do, plus:
- Manage staff user logins
- Change business settings
- Connect payment accounts
- Access integrations
Best for: A trusted partner or senior manager who helps run the whole operation. The only thing they can't touch is billing.
👑 Owner
Full control — including billing. There's only one Owner per account (the person who signed up).
Quick Comparison
| Viewer | Staff | Manager | Admin | Owner | |
|---|---|---|---|---|---|
| View assigned calendars | ✅ | ✅ | ✅ | ✅ | ✅ |
| Manage bookings | ✅ | ✅ | ✅ | ✅ | |
| Add / edit clients | ✅ | ✅ | ✅ | ✅ | |
| Send payment requests | ✅ | ✅ | ✅ | ✅ | |
| Access all calendars | ✅ | ✅ | ✅ | ||
| Delete clients | ✅ | ✅ | ✅ | ||
| Issue refunds | ✅ | ✅ | ✅ | ||
| Change day-to-day settings | ✅ | ✅ | ✅ | ||
| Manage staff user logins | ✅ | ✅ | |||
| Business settings & integrations | ✅ | ✅ | |||
| Billing | ✅ |
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