BookedIN Online Scheduling Software - Frequently Asked Questions

Mobile app notifications and activity

The BookedIN mobile app for iPhone & Android sends you and your team a notification each time a client books online, pays, cancels or confirms their appointment. It also allows your to view your appointment booking history: new, rescheduled, confirmations, cancellations and payments. Sample:

staff-appointment-booking-notifications.jpg

Here's how to turn on/off your BookedIN mobile notifications and activity: 

Step 1: Check BookedIN app settings

  • Launch BookedIN mobile app (Android or iPhone
  • Tap Settings then Notifications
  • Ensure push notifications are turned on for all events:

bookedin-notifications-calendar-bookings.jpg

 

Now you have the opportunity to select which calendars receive push notifications and see all booking activity within their app:

bookedin-change-notifications.jpg

Step 2: Check device settings

Android: 

  • Launch Settings App
  • Go to Applications > Application Manager
  • Scroll down and tap on BookedIN
  • Tap Notifications, ensure Allow Notifications is on. 
  • Recommended: turn on "set as priority" and "preview in pop ups"

iPhone:

  • Launch Settings App the tap Notifications
  • Scroll down and tap on BookedIN
  • Make sure Allow notifications is turned on
  • Adjust your notification options. (Badge app icon, show on lock screen, show in history, show in banners) We recommend leaving them all on. 

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