BookedIN Online Scheduling Software - Frequently Asked Questions

Prevent last minute bookings

Since you might not be available at the drop of a hat, there is a setting in BookedIN to prevent last minute public bookings: Lead Time

Lead Time is the minimum amount of notice you require prior to a booking. Examples: 

  • 0 minute lead time means you accept last minute bookings
  • 60-90 minutes is the most common lead time.
  • Some businesses like to set lead time to 540 minutes (9 hours). This means clients can't book same day appointments.

Lead Time can be set on either your calendar or individual services. Here's how:

Calendar Lead Time

  1. Sign in to your BookedIN account
  2. In the top menu, go to Settings > Calendars 
    appointment_scheduling_software_-_adjust_calendars_menu.png
  3. Click the "edit" link for the calendar you want to modify
  4. Under Advanced Options, edit your Lead time. 

  5. Hit Save
  6. Repeat if you need to for other calendars

Service Lead Time

If you want different lead times for each service, you can set the lead time within each individual service instead. 

  1. Sign in to your BookedIN account
  2. In the top menu, go to Settings > Services
  3. Hit Edit on your first service
  4. Advanced Options
  5. Change Lead time
  6. Save
  7. Repeat for other services

Note: Lead Time will not affect internal bookings, it will only affect your public Online Booking Page

 

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