For existing appointments:
To turn on text/SMS reminders for existing appointments, all you need to do is edit the client profile.
- Sign in to BookedIN web or mobile app
- Go to clients section or click the client name on any appointment. Now simply edit the client's profile:
- Ensure a valid mobile # exists (either primary or alternate phone field will work)
- VERY IMPORTANT! Ensure the mobile number is tagged as "mobile" using the drop down menu (screenshots below). By tagging the phone # as "mobile" this will activate text reminders for this client going forward.
Mobile app view:
Web app view:
For new appointments:
When you or your clients book a new appointment, simply type in a valid mobile # then tag it as "mobile" in the drop down.
Business view via web:
Business view via mobile app:
Enable on your account:
Text reminders are a premium BookedIN feature available for all US 🇺🇸 & Canadian 🇨🇦 businesses. Unlimited text reminders are included in the 30-day trial, paid monthly, annual and pay-as-you-go plans.
If you are on the free plan, or very old grandfathered plans, you will need to upgrade to activate text reminders on your account.