BookedIN Online Scheduling Software - Frequently Asked Questions

How do I disconnect or switch my PayPal account?

If you no longer want to use the payment processing feature, or would like to change to a different PayPal account, follow these steps:

  1. Log in to BookedIN web (must be account owner via web login, not mobile app)
  2. Click the "Settings" menu then click "Online Payments"
  3. Scroll down and you'll see your PayPal email address. Click disconnect. 
    NOTE: if you don't see a disconnect option, this means your account owner email address is not verified. If unverified, as a security feature, the ability to disconnect PayPal gets hidden. To fix this, go to Settings > My Info, and you'll see an option to re-send the verification email. Once verified you'll be able to disconnect PayPal as described above. 
  4. To re-connect to a new PayPal, follow these instructions
  5. Finally, turn back on your payment collection settings on all services. Go to Settings > Services > Edit > Payment settings
  6. Check the Pay upfront and/or Pay Later options
  7. Click SAVE then repeat for all of your services. 

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