If you no longer want to use the payment processing feature, or would like to change to a different PayPal account, follow these steps:
- Log in to BookedIN web (must be account owner via web login, not mobile app)
- Click the "Settings" menu then click "Online Payments"
- Scroll down and you'll see your PayPal email address. Click disconnect.
NOTE: if you don't see a disconnect option, this means your account owner email address is not verified. If unverified, as a security feature, the ability to disconnect PayPal gets hidden. To fix this, go to Settings > My Info, and you'll see an option to re-send the verification email. Once verified you'll be able to disconnect PayPal as described above.
- To re-connect to a new PayPal, follow these instructions
- Finally, turn back on your payment collection settings on all services. Go to Settings > Services > Edit > Payment settings
- Check the Pay upfront and/or Pay Later options
- Click SAVE then repeat for all of your services.