BookedIN Online Scheduling Software - Frequently Asked Questions

Pop-up staff reminders

Many people ask us, "I'm looking for a way to get notifications about 15 minutes prior to my client's appointment. Is this possible?"

Yes! However the BookedIN app itself doesn't have a setting for this, but the good news is, this is easy to set up using a synced calendar! 

The way it works, you will sync your bookedIN to your personal calendar (google, iCloud, Outlook, etc). Then you set your personal calendar to show pop up reminders. Ex 5-10 minutes prior to the appointment. 

  1. Sync BookedIN calendar to your personal calendar (ex. Google, iCloud, Outlook, Office365, Exchange). Setup instructions here
  2. Then on your personal calendar settings, you will set up a default pop up alert. Instructions below for the popular calendar types:

iPhone/iPad:

Settings app > Calendars > Default Alert Times > Events > then check your preferred alert time, ex "15 minutes before"

Android: 

Settings > Applications > Calendar > Scroll to find "Event Notifications". Now make sure Select Alert Type is set to either "pop up" or "Status bar". Then choose your sound, vibration & snooze preferences. 

Google desktop: 

Click gear icon (top-right) > Settings > Click "Calendars" tab (beside General) > click "Edit Notifications" link beside your calendar name (the one you have synced with BookedIN) > Then add or remove notifications beside the "By default notifiy me via" section. Ex. 10 minutes before. 

Outlook: 

Go to preferences > Calendar > Calendar Options > Check "Default reminder" and set to your desired time, ex "10 minutes before" 

 

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